Alison Brown 
 
2024-03-14
 
 
  
 
NICOLE MASCARENHAS, Essig's permit specialist was great! She sent me weekly updates -- and more frequent if something changed sooner - on the status of all  my permits.  She responded patiently, professionally, and thoroughly to all of my questions throughout the process. It was really a pleasure working with her and made this process super easy!
  
 
 
  
 
 
 
  
 
 
 Eric (Eric) 
 
2024-03-13
 
 
  
 
I just wanted to share the great experience I recently had when after eight or so years since Essig built my pool, my original pump  (which was installed when Essig built my pool)  broke.

I immediately called Elaine in Service who has helped me on numerous other occasions. As usual, I found her to be very knowledgeable in that she was able to explain to me the differences in the pumps available for my specific pool with its plumbing system and filter system, as well as a pump which would work with my automation, and was of quality.

Within a few short days, Ray, the technician showed up with my new variable speed Pentair pump. Ray quickly installed the new pump and programmed my automated system to work with the new variable speed pump. Ray patiently explained to me the benefits and differences between the new pump and my old pump and answered my questions regarding best practices for running the variable speed pump as this technology is new to my system. As always, Ray was super friendly and explained everything patiently making sure I understood. Ray has been to my house for service calls before and has always acted and a similar friendly, patient, and informative manner.

Good job Essig. I hope that you treat and pay Elaine and Ray well as they reflect highly upon your company, and are responsible for many satisfied customers.
  
 
 
  
 
 
 
  
 
 
 J Velez 
 
2024-03-05
 
 
  
 
Excellent ongoing support - Elaine and team responded right away to resolve a chlorinator issue.
  
 
 
  
 
 
 
  
 
 
 Alejandro Londono 
 
2024-02-23
 
 
  
 
Nicole at Essig did a great job managing permit process. She was very knowledgeable about process and responsive to our questions. Thank you Nicole!
  
 
 
  
 
 
 
  
 
 
 Rachel Jung 
 
2024-02-12
 
 
  
 
I recently had the pleasure of working with Essig Pools to bring my dream pool to life, and I couldn't be happier with the results. From the initial consultation to the final touches, their team demonstrated unparalleled professionalism and expertise. They listened attentively to my ideas and preferences, offering valuable insights and suggestions along the way. The end result surpassed my expectations – a stunning, custom-designed pool that perfectly complements my backyard oasis.
I highly recommend Essig to anyone looking for high quality and a seamless experience from start to finish.
  
 
 
  
 
 
 
  
 
 
 Justin Rickles 
 
2024-02-05
 
 
  
 
Selecting Essig for our pool project was one of the best decisions I could have made.  Stating with the initial design process, our sales rep Dawn was amazing.  She went above and beyond to help us make the right selections and stayed in contact with is throughout the whole process, giving us updates along the way.  Once the project stated, the production coordinator Heidy was just as amazing.  She move our project along ahead of schedule, was attentive, and communicated every detail as they happened.  Overall, this has been a great experience and I would highly recommend Essig if you are considering having a pool built.
  
 
 
  
 
 
 
  
 
 
 C Banks 
 
2024-01-26
 
 
  
 
We got great support from Elaine at Essig when we needed help in dealing with a warranty issue with our pool. She patiently explained the problem, the process and how it would be resolved. She set up the repair date at our convenience. The repair was done 2 days later. I couldn't have asked for better and more prompt service. I highly recommend Essig Pools. Ask for Elaine! She was polite, professional and so understanding!
  
 
 
  
 
 
 
  
 
 
 Ann Ueno 
 
2024-01-22
 
 
  
 
We are only in the permitting phase but so far, so good.  Essig is super professional and has a great process and system for their projects.  Definitely something that sets them apart.  Nicole Mascarenhas has been a delight to work with.  Excited for my project to get started and completed!
  
 
 
  
 
 
 
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