From Day One, we felt good about Essig Pools. As we watched the construction process, we were amazed at the professional manner and timeliness of each phase. By the time the pool was completed, we were confident we had chosen the right company and that Essig would stand by their work. That qualifies as an amazing feat considering this is South Florida!
The show-how technician, Joe, was so patient with us while we took pages of notes and hung on every word he said. He was with us over 3 hours and did not leave until we were completely confident in how to operate our new pool. In addition, he promptly insured our vacuum hose that was crimped and a missing sticker on the equipment was corrected the very next day. Who expects that kind of service these days?? Mr. Essig, you have a well oiled machine e and from where we sit? We would not hesitate to do business with Essig Pools in the future, and would be pleased to provide a reference to any customer considering g a contract with your company.
As we write this letter, we are gazing at our beautiful new pool, and know that Essig will still be there for us in the future. We commend your staff, your company, and the professionalism you have brought back to the construction business! From the date we signed the contract to the day you handed off to us, you never let us down. Not once!
Thank you - for an exemplary job and an outstanding company!
Anthony & Tonya Drew